Privacy Policy

Last Updated: October 23, 2025

Welcome to SatyaRishi AI (“Company,” “we,” “us,” or “our”).
Your privacy and trust are important to us. This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you access or use satyarishi.ai (the “Website” or “Platform”) and related services (collectively, the “Services”).

By using our Services, you consent to the practices described in this Policy. This Policy applies to all users in India and is compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws.

1. Information We Collect

We collect the following categories of information from you:

Personal Identification Information:
Your name, email address, phone number, gender, and birth details (date, time, and place of birth) necessary for astrological analysis and personalization.
Transactional Information:
Purchase details, payment confirmation, and transaction history. All payments are processed securely through PCI-DSS-compliant third-party gateways. We do not store or access your card or UPI details.
Consultation & Report Data:
Chat transcripts, report data, and user-provided information during AI consultations. These are used to personalize insights and maintain consultation history.
Communications:
Messages, feedback, or support inquiries you send to us.
Usage & Technical Information:
Browser type, device model, IP address, session data, and usage analytics to enhance platform performance and security.
Cookies & Tracking Data:
Small data files used to improve site functionality, analyze usage, and store preferences. You can disable cookies in your browser settings, but doing so may limit functionality.

2. Purpose of Processing

We use your personal data strictly for legitimate purposes, including:

Providing and maintaining our AI astrology services.
Delivering AI-generated consultations, reports, and insights.
Processing payments and managing your wallet or subscriptions.
Personalizing user experience and content recommendations.
Sending service-related communications, alerts, and updates.
Conducting analytics to improve AI accuracy and service quality.
Complying with applicable Indian laws, court orders, and government directives.

3. Legal Basis for Processing

Under the DPDP Act, 2023, your data is processed on one or more of the following bases:

Consent: You provide explicit consent by using our Services.
Performance of Contract: Processing necessary to deliver purchased services.
Legal Obligation: Where disclosure is required under applicable law.
Legitimate Interest: For platform improvement, fraud prevention, and internal analytics.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share limited information under controlled circumstances:

Service Providers:
With trusted vendors who provide infrastructure, analytics, AI processing, or payment services, under strict confidentiality and data protection agreements.
Legal Authorities:
When required by applicable Indian law, regulation, or valid legal process.
Business Transfers:
In case of merger, acquisition, or restructuring, your data may be transferred under equivalent protection standards.

All partners and vendors are contractually bound to safeguard your information and process it only for authorized purposes.

5. Data Retention

We retain personal data only as long as necessary for the purposes stated above:

Consultation and report data: up to 3 years from the date of last interaction.
Transactional data: as required by tax or financial record laws (typically 7 years).
Account data: until you delete your account or withdraw consent.
Anonymized data: may be retained indefinitely for AI training, research, or statistical use, without identifying any individual user.

Upon account deletion, identifiable data is deleted or irreversibly anonymized within 30 business days, except where retention is mandated by law.

6. Data Security

We implement reasonable organizational, technical, and administrative safeguards to protect your information, including:

Encrypted data transmission (HTTPS / TLS).
Limited employee access to personal data.
Periodic security assessments and access logging.
Secure data storage on servers located in India or compliant jurisdictions.

Despite best efforts, no system is 100% secure. You acknowledge that any data transmission is at your own risk.

7. Your Rights Under the DPDP Act, 2023

As a “Data Principal,” you have the following rights:

Right to Access: Obtain confirmation and access to your personal data.
Right to Correction: Update or rectify inaccurate information.
Right to Erasure: Request deletion of your data when it is no longer necessary.
Right to Consent Withdrawal: Withdraw your consent for processing at any time.
Right to Grievance Redressal: Lodge a complaint with our Grievance Officer if you believe your data rights have been violated.

To exercise these rights, please contact us using the details in Section 10.

8. AI Transparency and Anonymization

All astrological consultations, responses, and reports are generated by AI systems and not by human astrologers.
Your input data (birth details, queries, chat text) may be used in aggregated and anonymized form to enhance model performance and prediction accuracy.
No personally identifiable data is used for AI training without anonymization.

9. Children and Minors

Our Services are intended for users aged 18 years or older.
We do not knowingly collect personal data from minors.
Parents or guardians may use our Services to request insights for minors in their family, in accordance with our Terms of Service.
If we become aware of data collected from a child without consent, we will delete it promptly.

10. Grievance Officer and Contact Information

For privacy-related inquiries, complaints, or to exercise your data rights, please contact:

Email: [email protected]
Support Email: [email protected]
Response Time: Within 15 business days from the date of receipt of your grievance.

11. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in legal requirements or our operational practices.
Revised versions will be posted on this page with the updated “Last Updated” date.
Continued use of our Services after such updates constitutes your acceptance of the revised terms.