Privacy Policy

Last Updated: April 10, 2026

At SatyaRishi AI* (“Company,” “we,” “us,” or “our”), your privacy and trust are important to us. This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you access or use satyarishi.ai (the “Website”), our mobile application (“App”), and related services (collectively, the “Services”). This Policy describes our data practices for all users. We process your data in compliance with the applicable data protection laws. Additionally, we respect the personal data rights and privacy principles recognized in the various jurisdictions where our Services are available. By using our Services, you consent to the practices described in this Policy.

1. Information We Collect

We collect the following categories of information from you:

Personal Identification Information:
Your name, email address, phone number, gender, and birth details (date, time, and place of birth) necessary for astrological analysis and personalization.
Transactional Information:
Purchase details, payment confirmation, and transaction history. All payments are processed securely through PCI-DSS-compliant third-party gateways. We do not store or access your card or UPI details.
Consultation & Report Data:
Chat transcripts, report data, and user-provided information during AI consultations. These are used to personalize insights and maintain consultation history.
Communications:
Messages, feedback, or support inquiries you send to us.
Mobile Device & App Diagnostics:
When you use our App, we collect data to identify your device, ensure security, and diagnose technical issues. This includes unique device identifiers, operating system details, app version, crash logs (via Firebase Crashlytics), and performance metrics (via Sentry).
Push Notifications:
We collect notification tokens to send you transactional updates and service alerts. You can manage these preferences in your device settings.
Usage & Technical Information:
Browser type, device model, IP address, session data, and usage analytics to enhance platform performance and security.
Cookies & Tracking Data:
Small data files used to improve site functionality, analyze usage, and store preferences. You can disable cookies in your browser settings, but doing so may limit functionality.

2. Purpose of Processing

We use your personal data strictly for legitimate purposes, including:

Providing and maintaining our AI astrology services via the Website and App.
Delivering AI-generated consultations, reports, and insights.
Processing payments and managing your wallet or subscriptions.
Personalizing user experience and content recommendations.
Sending service-related communications, alerts, and updates.
Conducting analytics to improve AI accuracy, app stability, and service quality.
Complying with applicable laws, court orders, and government directives.

3. Legal Basis for Processing

Under applicable data protection laws, your data is processed on one or more of the following bases:

Consent: You provide explicit consent by using our Services.
Performance of Contract: Processing necessary to deliver purchased services.
Legal Obligation: Where disclosure is required under applicable law.
Legitimate Interest: For platform improvement, fraud prevention, and internal analytics.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share limited information under controlled circumstances:

Service Providers:
With trusted vendors who provide infrastructure, analytics, AI processing, or payment services, under strict confidentiality and data protection agreements. Specifically, we use Google (for Analytics, Crashlytics, and Cloud Messaging, ads) and Sentry (for error monitoring). These providers may process device identifiers, usage logs, and transaction details to assist in App maintenance and to facilitate advertising attribution and tracking.
Legal Authorities:
When required by applicable law, regulation, or valid legal process.
Business Transfers:
In case of merger, acquisition, or restructuring, your data may be transferred under equivalent protection standards.

All partners and vendors are contractually bound to safeguard your information and process it only for authorized purposes.

5. Data Retention

We retain personal data only as long as necessary for the purposes stated above:

Consultation and report data: up to 3 years from the date of last interaction.
Transactional data: as required by tax or financial record laws (typically 7 years).
Account data: until you delete your account or withdraw consent.
Anonymized data: may be retained indefinitely for AI training, research, or statistical use, without identifying any individual user.

Upon account deletion, identifiable data is deleted or irreversibly anonymized within 60 business days, except where retention is mandated by law.

6. Data Security

We implement reasonable organizational, technical, and administrative safeguards to protect your information, including:

Encrypted data transmission (HTTPS / TLS).
Limited employee access to personal data.
Periodic security assessments and access logging.
Secure data storage on servers located in India or compliant jurisdictions.

Despite best efforts, no system is 100% secure. You acknowledge that any data transmission is at your own risk.

7. Your Data Rights

As a “Data Principal,” you have the following rights:

Right to Access: Obtain confirmation and access to your personal data.
Right to Correction: Update or rectify inaccurate information.
Right to Erasure: Request deletion of your data when it is no longer necessary.
Right to Consent Withdrawal: Withdraw your consent for processing at any time.
Right to Grievance Redressal: Lodge a complaint with our Grievance Officer if you believe your data rights have been violated.

To exercise these rights, please use the in-app "Delete Account" feature or contact us using the details in Section 10.

8. AI Transparency and Anonymization

All astrological consultations, responses, and reports are generated by AI systems and not by human astrologers. To provide personalized astrology insights and analysis, we may share limited profile context with one or more AI providers mentioned in this Policy.

name, age, gender, relationship between two profiles and relevant user inputs (like chat text, queries).

Third-party AI provider partner sites follow comparable privacy and security standards for user data protection.

9. Children and Minors

Our Services are intended for users aged 18 years or older.
We do not knowingly collect personal data from minors.
Parents or guardians may use our Services to request insights for minors in their family, in accordance with our Terms of Service.
If we become aware of data collected from a child without consent, we will delete it promptly.

10. Grievance Officer and Contact Information

For privacy-related inquiries, complaints, or to exercise your data rights, please contact SatyaRishi AI:

Privacy Inquiries Email: [email protected]

Grievance Officer
Email: [email protected]

Response Time: Within 15 business days from the date of receipt of Privacy/Grevience queries.

General Support:
Email: [email protected]

##11. Additional Information

Data Rights: Depending on your location, you may have the right to request access, correction or deletion of your personal data. You may also withdraw your consent for data processing. To exercise these rights, please use the in-app "Delete Account" feature or contact [email protected]. Data Practices: Satyarishi AI does not sell your personal information. We share data only with trusted service providers necessary to operate the Service. Children’s Privacy: Our Service is intended for users aged 18 and older. We do not knowingly collect personal information from children under the age of 13. International Transfers: Your data is stored on secure global servers (on industry leading Cloud providers). By using the Service, you acknowledge that your information may be processed in India and other jurisdictions where our service providers operate. We use industry-standard measures to ensure data security.

12. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in legal requirements or our operational practices.
Revised versions will be posted on this page with the updated “Last Updated” date.
Continued use of our Services after such updates constitutes your acceptance of the revised terms.